Privacy Policy

Last Updated: 01/01/2026

Welcome to www.mart.itrosys.com (“Platform”, “we”, “our”, “us”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing or using the Platform, you consent to this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Business name & address

  • GST number (if provided)

  • Login credentials

  • Payment-related details (processed via secure third-party gateways)

b) Business & Listing Information

  • Product and service details

  • Business portfolio content

  • Images, descriptions, and pricing details

c) Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and usage behavior

  • Cookies and session data

2. How We Use Your Information

We use collected data to:

  • Create and manage user/vendor accounts

  • Display vendor listings on the Platform

  • Enable communication between buyers and vendors

  • Process subscriptions, trials, and refunds

  • Improve Platform functionality and user experience

  • Send service-related notifications

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell personal data.

Information may be shared:

  • With buyers when vendors publish business listings

  • With trusted service providers (payment gateways, hosting, email services)

  • When required by law, court order, or government authority

4. Data Security

We implement reasonable security measures including:

  • SSL encryption

  • Secure server infrastructure

  • Restricted internal access

  • Regular security monitoring

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies Policy

We use cookies to:

  • Maintain login sessions

  • Improve browsing experience

  • Analyze traffic and performance

Users can disable cookies in browser settings, though some features may not function properly.

6. Data Retention

  • We retain data as long as your account is active

  • Inactive or deleted accounts may retain data for legal or audit purposes

  • You may request account deletion by contacting us

7. User Rights

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account

  • Withdraw consent (subject to legal obligations)

8. Third-Party Links

Our Platform may contain links to third-party websites.
We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

10. Policy Updates

We may update this Privacy Policy from time to time.
Continued use of the Platform implies acceptance of changes.

11. Contact Information

For privacy-related concerns, contact:

Email: mart@itrosys.com

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